General FAQs
- What are the reasons for a claim to be rejected?
- How can students use KEEP awards?
- Will I need to pay income tax on my KEEP award?
- What if my paid receipt total is more than the funds available?
- Please fill out the form below to update your bank details. A Merit representative will reach out to help you update your linked account.
- How do I change/reset my Merit password?
- Who is Merit International, Inc.?
- What if I accidentally deleted a credential?
- When does my award expire?
- Why is Merit emailing me about the Kansas Education Enrichment Program?
- The Kansas Education Enrichment Program (KEEP) has awarded all funds and is no longer accepting applications or providing awards. The program will remain open for claims submissions, as beneficiaries have one year after their award date to use the funds.
- Responsibilities of the Parent/Guardian
- What if my approved claims include services occurring after my award expires?
- Can I combine available funds from multiple awards?